Refund Policy
At Mantaqi, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that sometimes things may not meet your expectations. Please carefully review our refund policy below:
- 7-Day Refund Window:
We offer a 7-day demo period for all our services. You have 7 days from the date of payment to try out the service. If you are not completely satisfied with your experience during this period, you can request a full refund. - Eligibility for Refund:
To qualify for a refund, you must submit your request within 7 days of making the payment. Refund requests made after the 7-day period will not be eligible for processing. - Refund Process:
- To request a refund, please contact our support team at support@mantaqi.com.
- Our team will review your request and process your refund within 7-10 business days, provided the refund is within the eligible timeframe.
- Refund Limitations:
- Refunds will be processed to the original payment method used.
- The refund will only cover the full amount of the service purchased and may exclude any transaction fees or third-party charges.
- Non-Refundable Services:
Some services may be non-refundable if specified at the time of purchase, especially if the service has been fully rendered or if the customer has already consumed significant portions of the service.
By purchasing our services, you agree to the terms of this refund policy.